Terms of Use – Human Resources (HR) Desk

The Human Resources Desk provides professional assistance for:

1. Recruitment Assistance
2. Resume Screening
3. Interview Coordination
4. Job Description (JD) Preparation
5. Employee Onboarding
6. Offer Letter Preparation
7. Employment Agreement Assistance
8. Employee Documentation
9. Attendance Management
10. Leave Management
11. Payroll Coordination
12. HR Compliance Support
13. HR Policy Guidance
14. Performance Management Support
15. Employee Engagement Guidance
16. Exit Management

The scope of services includes professional consultation, HR administration, documentation, coordination, compliance support, and guidance for routine HR operations.

Membership covers only the professional services specifically included under the applicable membership plan.

The following costs are not included and shall be payable separately by the member wherever applicable:

1. Job Portal Subscriptions (Naukri, LinkedIn, Indeed, etc.)
2. Background Verification (BGV) Charges
3. Psychometric Assessment Charges
4. Payroll Software Subscription Fees
5. HRMS Software Licenses
6. EPF Contributions
7. ESI Contributions
8. Professional Tax
9. Labour Welfare Fund Contributions
10. Employee Insurance Premiums
11. Third-party Recruitment Agency Fees
12. External Trainer Fees
13. Government Fees
14. Any statutory payments payable by the employer

Recruitment Assistance includes:

1. Understanding hiring requirements
2. Drafting job descriptions
3. Posting vacancies (where applicable)
4. Resume screening
5. Candidate shortlisting
6. Interview scheduling
7. Candidate coordination

i-VANTAGE does not guarantee:

1. Candidate availability
2. Candidate acceptance
3. Joining of selected candidates
4. Employee retention
5. Hiring within a specific timeline

Final hiring decisions remain solely with the member.

HR services are intended for routine business requirements.

Membership benefits are subject to reasonable usage limits.

Examples include:

1. Number of active job openings
2. Number of candidate screenings
3. Number of interview schedules
4. HR consultation hours
5. Payroll employee count
6. Documentation requests

Businesses with large-scale hiring, executive recruitment, campus hiring, or bulk workforce requirements may require a customized HR engagement.

Payroll processing is based on information submitted by the member.

The member must provide complete:

1. Attendance records
2. Leave records
3. Salary revisions
4. Incentives
5. Deductions
6. New joining details
7. Exit details

within the prescribed timeline.

Delayed submission may result in delayed payroll processing.

i-VANTAGE shall not be responsible for delays caused by incomplete or late information.

Standard HR documentation includes preparation of:

1. Offer Letters
2. Appointment Letters
3. Employment Agreements
4. Standard HR Policies
5. Employee Forms
6. Exit Documents

Customized HR manuals, Employee Handbooks, POSH Manuals, Performance Management Systems, Organization Structures, Compensation Frameworks, and HR Transformation Projects are outside the standard membership scope unless specifically agreed in writing.

HR Compliance support includes guidance and coordination relating to applicable labour compliances.

The member remains solely responsible for:

1. Statutory compliance
2. Employment decisions
3. Labour law compliance
4. Employee records
5. Salary payments
6. Government inspections
7. Employment contracts

i-VANTAGE acts solely as an HR support and administrative service provider.

The employment relationship exists exclusively between the member and their employees.

i-VANTAGE shall not be considered:

1. Employer
2. Co-employer
3. Principal Employer
4. Payroll Employer
5. Labour Contractor
6. Staffing Agency

The member retains full responsibility for all employment-related decisions and liabilities.

Exit Management includes administrative assistance and documentation support.

Membership does not include:

1. Employee disciplinary proceedings
2. Domestic enquiries
3. Labour Court representation
4. Employment litigation
5. Wrongful termination disputes
6. Settlement negotiations
7. Legal representation

Any employment dispute shall remain solely between the employer and the employee.

Background Verification services are coordinated through third-party verification agencies wherever applicable.

Verification charges are payable separately.

i-VANTAGE does not guarantee the accuracy of third-party verification reports.

Recruitment timelines depend upon:

1. Market conditions
2. Candidate availability
3. Notice periods
4. Salary expectations
5. Skill availability
6. Interview schedules
7. Candidate acceptance

Priority Membership provides faster internal coordination only.

It does not guarantee immediate hiring.

The member is responsible for ensuring that all employee information submitted is accurate and complete.

i-VANTAGE shall not be responsible for errors arising from incorrect attendance, salary data, leave records, employee details, or statutory information provided by the member.

Membership includes only the services specifically covered under the applicable membership plan.

The following may attract additional professional fees:

1. Bulk recruitment
2. Executive search assignments
3. Campus hiring
4. HR audits
5. HR transformation projects
6. Custom HR policy drafting
7. Organization restructuring
8. Compensation benchmarking
9. HR consulting projects
10. Employee training programs
11. Additional documentation requests

Certain HR services may be performed through empanelled recruitment agencies, payroll partners, background verification agencies, HR consultants, trainers, software providers, and statutory professionals.

i-VANTAGE acts only as a coordinator and facilitator for such services.

i-VANTAGE provides professional HR support and coordination only.

No guarantee is provided regarding:

1. Candidate selection
2. Candidate joining
3. Employee retention
4. Employee performance
5. Recruitment timelines
6. Payroll accuracy where incorrect data is provided
7. Compliance inspections
8. Labour disputes
9. Employee productivity
10. Background verification outcomes

i-VANTAGE reserves the right to modify, update, suspend, or discontinue any HR Desk service, operational process, partner engagement, software platform, or membership benefit without prior notice, subject to applicable law.

By availing any Human Resources Desk service, the member confirms that they have read, understood, and agreed to these Terms of Use. The member further acknowledges that i-VANTAGE provides professional HR administration, coordination, and advisory services only. All employment relationships, hiring decisions, salary payments, statutory obligations, labour law compliance, employee disputes, and employer liabilities remain solely the responsibility of the member.